Hello. (Sorry you’re here… we hope your just doing your research)
We want you to love your order!
However, if for any reason (ie. you didn’t realise you’d been up at 3am making Afterpay impulse purchases or because the fit just isn’t right) you are welcome to return your product to us within 14 days of receiving your order. We will not accept returns if items are returned outside of this period.
Returns will be offered exchange or credit notes. Sorry, no refunds.
If an item is damaged/faulty or different from the style shown we will provide a full refund or exchange.
Sale items or on items purchased with a sale code at checkout are final sale, are not eligible for return or exchange.
So how do I return my order?
Please return your purchase to the address below. Please include your full name inside your return parcel.
Penny and Reiby
2/10 Bank Street
Port Fairy, VIC
* You will be required to pay for your own shipping costs if you decide to return your order. Shipping costs are non-refundable. Sorry!